Cannot submit ticket

hello,

I purchased one hour of paid support, but when I go to the Submit Ticket page, it hangs forever.

Using latest Firefox (v31 for Ubuntu Canonical).

-GianLuca

I just submitted a test ticket. Perhaps clear your cache/cookies

I am trying right now with a different pc, although same Ubuntu 14.04, and is stuck with green dots running in circles…

Did you select Paid Support?

Yes…

I see the spinning dots but they clear that said I am under chrome… will check in FF


Update my firefox also works…

So it looks like you need to create a deployment… the system was choking a bit because you did not have one… That condition has been resolved but you still need a deployment.

Got it. Thanks.

ciao,

-Gian