Hello All,
Just upgraded a system to the new 10.x version and in that process I noticed that the CDR will show the same inbound call multiple times, it turns out it’s directly related to how many extension are in the ring group for that inbound call. If I have 1 extension, I get 1 line in the CDR, if 3 extensions I get 3 calls as you can see below.
In previous versions I used to only see 1 call, not 3 or how ever many are in the ring group.
One other note, I tried to click on the call details (system link) and nothing comes up, this did work in previous versions providing more details about the call.
Call Date Recording System CallerID Outbound CallerID DID App Destination Disposition Duration Userfield Account CDR Table CDR Graph
2016-01-14 11:30:09 1452789008.33 "Test Caller "<11234567890> 0987654321 Dial 100 NO ANSWER 00:01
2016-01-14 11:30:09 1452789008.33 "Test Caller "<11234567890> 0987654321 Dial 100 NO ANSWER 00:01
2016-01-14 11:30:08 1452789008.33 "Test Caller "<11234567890> 0987654321 Dial 100 ANSWERED 00:15
I did force reinstall of CDR just in case.
This is running Asterisk 13
PBX Firmware: 10.13.66-6
Thanks!