AlarmReceiver, howto get it to work

I runned asterisk -r to get a console to see what happends when the alarm panels calls. And I could find the following error:

== AlarmReceiver: Incomplete string: , trying again…

but no further info… Any tip what I shuld look into next ?

I have managed to get some more info but I have no idea how I can fix it…

AlarmReceiver: Setting read and write formats to ULAW
AlarmReceiver: Answering channel
AlarmReceiver: Waiting for connection to stabilize
AlarmReceiver: Waiting for first event from panel
AlarmReceiver: Sending 1400Hz 100ms burst (ACK)
AlarmReceiver: Sending 2300Hz 100ms burst (ACK)
AlarmReceiver: DTMF Digit Timeout on SIP/xxx.xxx.xxx.xxx
== AlarmReceiver: Incomplete string: , trying again…