After upgrading to FreePBX 13.0.1beta3.60 recording module is broken

General Help
1

I upgraded last night and have a few errors. The first is I found the recording module is disabled. I tried to updated it and get this.

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Also when clicking on Apply Config button I get this error.

Any help would be great!

1 Like
2

The same issue happened to myself. Once I upgraded, my IVRs and everything had been disabled

Go back to the Module Admin select Check Online, Recordings, Previous and select Rollback on 12.0.8

Apply the config and everything should work fine

3

Was not able to rollback said it was unable to remove /var/www/html/admin/modules/recordings/ so I moved the folder and that made it even worst :slight_smile: so I put it back now I get "not installed (Locally available 13.0.1Beta5) .
Here is what I get now when I try to enable it

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4

I also got this error although the path is a little different

Screen Shot 2015-08-27 at 9.10.15 AM.png2560×1350 515 KB

The file does exist as a .WAV in that directory, and the EN directory already exists.

5

Looks like the upgrade fails for users with custom recordings, issue is here:
http://issues.freepbx.org/browse/FREEPBX-10085

6

A post was split to a new topic: Voicemail broken in 13

7

Sorry that was not suppose to go live. The perils of beta software. To fix

fwconsole moduleadmin remove recordings
fwconsole moduleadmin download recordings
fwconsole moduleadmin install recordings
8

After upgrading this error occurred

[root@localhost ~]# amportal reload

Fetching FreePBX settings with gen_amp_conf.php…

!!!amportal is depreciated. Please use fwconsole!!!
forwarding all commands to 'fwconsole’
Reloading FreePBX
Error(s) have occured, the following is the retrieve_conf output:
exit: 255
PHP Fatal error: Call to undefined function recordings_get_file() in /var/www/html/admin/modules/announcement/functions.inc.php on line 63
Whoops\Exception\ErrorException: Call to undefined function recordings_get_file() in file /var/www/html/admin/modules/announcement/functions.inc.php on line 63
Stack trace:

  1. () /var/www/html/admin/modules/announcement/functions.inc.php:63
9

Here is the output of your first command.

[root@pbx ~]# fwconsole moduleadmin remove recordings
[FATAL] unknown type:

Trace Back:

/var/www/html/admin/libraries/BMO/Freepbx_conf.class.php:1163 die_freepbx()
[0]: unknown type:

/var/www/html/admin/libraries/BMO/Freepbx_conf.class.php:243 FreePBX\Freepbx_conf->_prepare_conf_value()
[0]: FALSE
[1]:
[2]:
[3]:

/var/www/html/admin/libraries/BMO/Self_Helper.class.php:125 FreePBX\Freepbx_conf->__construct()

/var/www/html/admin/libraries/BMO/Self_Helper.class.php:51 FreePBX\Self_Helper->autoLoad()
[0]: Freepbx_conf

/var/www/html/admin/bootstrap.php:153 FreePBX\Self_Helper->__call()
[0]: Freepbx_conf

/var/www/html/admin/bootstrap.php:153 FreePBX->Freepbx_conf()

/etc/freepbx.conf:9 require_once()
[0]: /var/www/html/admin/bootstrap.php

/var/lib/asterisk/bin/fwconsole:12 include_once()
[0]: /etc/freepbx.conf

10

Your system is very much damaged at this point. Can you revert to a backup and wait until 13 is stable?

11

After I got that error I’m unable to get back into the web gui. How can I do a restart via cli or can I ?

12

You need to revert from a backup. Can you?

13

we have a backup we did via the backup manager however I’m unable to connected to the web gui at this time

14

We have a full backup from the 26th

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15

Get into mysql and run:

delete from freepbx_settings where type = '';
16

mysql> use asterisk;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
mysql> delete from freepbx_settings where type = ‘’;
Query OK, 0 rows affected (0.00 sec)

17

Im at a loss. Sorry.

18

Thanks for trying. I’m copping the backup file over to my pc and going to reinstall and restore.

Thanks again for all you do :slight_smile: